Building the operations layer for Telegram

BotForge exists so operations teams can run production-grade Telegram bots without hiring a backend team. We're a remote-first company of 42 people, backed by investors who care about durable, boring infrastructure done well.

Our mission

Every operations team should be able to launch a reliable, compliant Telegram bot in an afternoon โ€” and keep it running for years without a dedicated engineer babysitting it. We handle the infrastructure, audit trail, and delivery guarantees so teams can focus on the conversation, not the plumbing.

Who we serve

Support teams, growth marketers, and platform teams at companies ranging from Series A startups to regulated enterprises in fintech, healthcare, and e-commerce โ€” anywhere a bot needs to be fast, auditable, and hard to break.

What we value

Operator-first

We build for the people who run bots day to day, not just the ones who build them once.

Boring in the right ways

Encryption, audit trails, and uptime aren't optional extras โ€” they're the product.

Ship in small steps

We deploy dozens of times a week behind staged rollouts, always reversible.

Support like it's ours

Every teammate takes support rotations. If it's annoying to fix, we fix the root cause.

Our story

2021

Founded

Started as an internal tool for running support bots across a portfolio of e-commerce brands.

2022

Public launch

Opened BotForge to the public with the visual flow builder and first 10 templates.

2023

Broadcasts & segments

Shipped segment-targeted broadcasts with per-recipient delivery tracking, paced to Telegram's rate limits.

2024

Encrypted credentials

Moved bot tokens to AES-256 encryption at rest and shipped audit logging across the workspace.

2025

Connection watchdog

Started monitoring every customer bot's Telegram connection and reconnecting it automatically when it drops.

Leadership

EM

Elena Marsh

Co-founder & CEO

Previously led platform engineering at a Series D fintech.

DC

Dev Chatterjee

Co-founder & CTO

Built messaging infrastructure serving 200M+ monthly users.

PN

Priya Nathan

VP Engineering

10 years running distributed systems at cloud infrastructure companies.

MA

Marcus Aldridge

VP Customer Success

Scaled support & success teams from 3 to 40 across two startups.

Backed by

Northbridge VenturesSolari CapitalAnchorpointFieldstone PartnersGreymark

Open roles

Senior Backend Engineer (.NET)

Platform ยท Remote โ€” US/EU

Apply

Staff Frontend Engineer

Console ยท Remote โ€” US/EU

Apply

Site Reliability Engineer

Infrastructure ยท Remote โ€” EU

Apply

Enterprise Account Executive

Sales ยท Remote โ€” US

Apply

Customer Success Manager

Support ยท Remote โ€” US/EU

Apply

Don't see the right role?

Get in touch