Legal

Subprocessors

The third parties that may process customer personal data to help us deliver BotForge. We give 30 days' notice before adding a new subprocessor.

Last updated 12 June 2026

SubprocessorPurposeData processedLocationSince
Amazon Web ServicesPrimary application and database hostingAll customer data at restUnited States, Ireland, Singapore2022
CloudflareCDN, WAF, and DDoS protectionRequest metadata, IP addressesGlobal edge2022
StripePayment processing and invoicingBilling contact, payment metadataUnited States2022
PostmarkTransactional email deliveryRecipient email, message contentUnited States2023
DatadogInfrastructure monitoring and log analyticsApplication logs, performance telemetryUnited States, Germany2023
ZendeskCustomer support ticketingSupport correspondence, contact detailsUnited States2023
SnowflakeAggregated product analytics warehousePseudonymised usage eventsUnited States2024

To receive notifications when this list changes, email privacy@botforge.com and ask to be added to the subprocessor notice list. Enterprise workspaces are notified automatically through the workspace owner contact.

Questions about this document? Write to legal@botforge.com and we will respond within five business days.