Billing & plans

Every purchase goes through the checkout page. It shows exactly what you are buying — product, interval (monthly or annual), any discount, and the total — and the figure you see is the figure the payment provider is asked to take. Prices are authored in USD; if your console is set to another currency, amounts are converted at the European Central Bank reference rate for display only — you are always billed in USD unless your operator states otherwise.

You need a verified email address before paying: checkout asks you to confirm your address first, so receipts and dunning notices always reach a real inbox.

Available payment methods depend on what the platform operator has enabled — typically card, crypto, and offline bank transfer. Offline orders are confirmed by the operator after your transfer is received; the order stays visible on your Billing page with its instructions until then.

Promo codes apply a percentage or fixed discount at checkout. The platform may run a welcome offer for first-time buyers — if you are eligible, the code is filled into the promo box automatically. It is just a suggestion: remove it and apply your own code if you have a better one.

A code's rules decide how often it works: once in total, once per user, or unlimited. Codes that have expired or reached their limit are rejected with the reason shown inline.

Trials. Some lines include a free trial on card payments (for example the Enterprise line's 30 days). The trial is exactly that — the first charge happens only when it ends. Crypto and offline methods charge in full immediately; the checkout page always says which applies.

Renewals. Subscriptions renew for the interval you chose — but BotForge never silently auto-charges your card at term end without the order you approved. When a term approaches its end you receive a renewal reminder email with a one-click link to pay for the next period; if you do nothing, the workspace simply moves to the free Starter product when the paid term lapses.

Cancellation. Cancel any time from the Billing page. Cancelling stops future charges; your paid limits stay until the period you already paid for ends, then the workspace drops to the free product. Switching to the free product while a card subscription is active requires cancelling that subscription first — the Billing page walks you through it.

Complimentary memberships. Platform staff can grant a paid product for a fixed number of days or until a set date (for example as a competition prize). These show as Complimentary — granted by platform staff with their end date; nothing is ever charged for them.